Episode Transcript
[00:00:00] Good morning, everybody. Today I'm going to spend 20 minutes talking about Galileo and I'll try to talk about the market too. But mostly I'm going to talk about what's new here.
[00:00:10] So we did a major, major release today called the Mars release, and it has many, many things in it and many ideas that I want to run through with you that apply to our product, but also to your general thinking about AI in HR and leadership. We call this the Mars release.
[00:00:31] Following Mercury and Venus, following the planetary trends here, we will eventually make it to Pluto and beyond.
[00:00:40] And this is a very significant release for a whole bunch of reasons. And let me run through them.
[00:00:45] Number one, we now have more than 1100 companies using Galileo.
[00:00:51] It's being used in every single industry.
[00:00:55] Last night I had dinner with one of the HR leaders at the Nasdaq who is using it, manufacturers, retailers all over the world.
[00:01:04] So you're in very good company if you decide to use Galileo. And more and more of these industry solutions will be coming out within Galileo, as I explained in a minute in the new Vibe coding workflow development tools that are now available.
[00:01:21] So it's becoming a very, very successful product. And that means that a lot of people will learn how to use it and you will have a lot of interest in it from your professionals in your organization. Number two, the new release has a lot of features and let me just run through some of the big ones. The first is Workflow application development or Workflow Vibe coding. You can now take any prompt or activity that you have either already done in Galileo or you want to do and you can turn it into a workflow. This workflow feature from sana, it's embedded in the SANA platform, is also being highlighted by Workday this week because Workday just announced the availability of SANA integrated into Workday. And so what that means is Galileo users can build applications in Galileo that can be reused across your company or across other companies. Now, we don't have an app store ourselves, maybe Workday will build one of those at some point, but we will share these with others if you're interested in doing that. So that is coming. Number two, there's also Vibe coding features in Galileo Learn, which is embedded into the Galileo suite. You can literally prompt Galileo Learn to build courses, edit courses, deploy courses using a prompting feature. So take a PDF, take a PowerPoint, take a video, take an audio, load it into Galileo, learn and talk to it to build. Say I want a five minute course for my salespeople, a 15 minute version of this course for my managers, a two hour version of this course for my HR leaders, whatever, and it will build that stuff and you can dynamically edit, translate, deploy, change the content through prompting. So it's really, really exciting. Very, very powerful. For those of you that are in L and D and you know, or those of you that have Galileo is that you're getting the agent and the learning platform in one license so you can build content for yourself or deploy content and share it. And you get 740 plus courses from us in the Galileo license and we keep adding more content there. So that's a huge set of features. And workday is going to be adding more VOD coding features into Sana. So for those of you that Galileo, you're going to get lots and lots of new tools there. Number three, content. Well, you may not know this, but the Galileo corpus is updated every single day. So everything we do, whether it be research, podcasts, articles, benchmark data, update to maturity models, development programs, courses, et cetera, is going into Galileo. Behind the scenes. We don't have a little more message to show you all the new stuff that's there, unfortunately. We may do that at some point. I'd kind of like to see that. So what's been added since the last major release is a lot. A whole body of research on frontline work. And we're going to be introducing later this spring and over the summer, a whole body of research on frontline work, roles by job, the employee experience, recruiting, leadership, management, best practices for frontline workers, and a really interesting and I think, you know, sort of groundbreaking segmentation model for frontline work. So that's all going in there. We have the IATA Global skills model for the airline industry, which has been developed by IATA and a group of airlines. Many of these airlines are coming to Irresistible, by the way, in June. So if you come to irresistible, you're going to learn a lot about the defense and aerospace industry, which is one of the hottest industries in the world that's now in there. And if you are working on an industry oriented skills model or job architecture for your industry, not just for your company, that you would like to share with other companies, let us know because you know there are a lot of more sort of generic models for this in addition to the lightcast library that's already in Galileo. So we're happy to look at that. And the IATA model includes specific skills in each of the major jobs in airlines with definitions of the competency levels and the impact of AI on each job. So it's Very, very powerful data. By the way, that data on HR is already in there. So if you're going through an HR restructuring or you're trying to figure out how to reorganize the jobs and the task level activity that can be done by AI, all of that information is already in Galileo. And you can literally talk to Galileo and it will show you how to redesign jobs within HR very, very well. And Kathy's been working on that. And that's part of our HR 2025, our 2030 blueprint that we're going to be talking a lot more about over the next couple of months. Okay, so that's that stuff. The third category of capabilities in Mars is connectivity to other systems.
[00:06:18] Now, when we first introduced Galileo, we called it an AI assistant because that's what it is. It's really there to assist you as a professional or a leader or business person. And we launched a version called Galileo for Managers so you can give Galileo directly to your managers to get help with their managerial issues. And of course, it's designed for HR and HR technologists. And we've also released a version called Galileo for Consultants that I will talk about in a minute. But the big issue now is we want these agents to do agent things. We want them to have agency. And so the big next step in AI assistants and agents is action.
[00:07:01] How do we make it easy for you as a user or an HR professional or an IT person to create a workflow for you or for an employee that allows them to take action on the work? So if I'm a, an HR business partner and I'm trying to figure out how to solve a problem and I ask Galileo for some help and it tells me the answer and gives me some coaching. And then I say, by the way, I'd like to learn more about this. How do I create a development plan for it? As you'll see in the video about Mars, Galileo will build you a development plan and it'll connect you directly to courses. But what if your courses are in Workday or your courses are in Cornerstone or your courses are in some other system? Well, effectively now, Galileo, through the Workday integration, can connect to Workday directly. It can connect to Galileo Learn Automatically. But the workday system itself is now accessible in Galileo. If you buy Sana from Workday, which we're obviously working very closely with them on that, so that's available. We are also now a workday partner. We're part of the agent partner network, which means that Galileo will fit and work within the workday Agent system of record, so we can get into all the workday stuff whenever you would like. Anybody who's a workday client will walk you through this. In addition to that, earlier this year and late last year, we announced a version of Galileo, which we haven't promoted at all, called Galileo for ServiceNow. ServiceNow has access to probably 50 to 60 major corporate systems, maybe more. And the version of Galileo that runs in ServiceNow uses what we call Galileo inside, and it works within NowAssist. Now, assist is the chat AI interface that you many, many companies use for service delivery in their companies. So you can get Galileo right in there through us or through them, and we just need to be involved in enabling it. And the new versions of ServiceNow, as ServiceNow rolls out, its more complex agent strategy with Moveworks, which is coming out fairly soon, will also be enabled for Galileo. So if you're a ServiceNow customer or you're thinking about connecting to a lot of heterogeneous systems, you can use Galileo that way. And Galileo will basically give you an intelligent orchestrator on top of that. So you can talk to Galileo in English and ask it, you know, the kinds of questions that managers and HR people ask. And then it will find the information and ServiceNow or in your own policy library through ServiceNow. Next week at Transform, we're going to announce another partner that connects us to more systems. And then of course, we continue to be working very closely with Microsoft on the version of Galileo that works in the copilot, and we will probably be introducing that to you and demonstrating that for you in specific with use cases and lots and lots of details at our conference in June. Irresistible.
[00:09:59] So connectivity.
[00:10:00] The next area is Galileo as an orchestrator. So let me take a couple minutes and sort of explain what's going on here. All of these agents, whether it be OpenAI or Claude or Gemini or Sana, which is basically an agent application, need to play a role and talk to each other. And one of the things that companies are now getting concerned about is it's so easy to build agents that without some sort of orchestration layer, it may not be either safe or strategic to allow hundreds and hundreds of agents to be deployed, purchased, licensed and managed across a company without some form of usage orchestration on top of that. Now this is a wild time in the market and there's no way you're going to stop people from buying and building agents in your company. It's just going to happen.
[00:10:55] But the strategy for this, and certainly the one that we're going through is that you want an application orchestration layer on top of it. Now, there's different ways to do this and there will be many, many options here. But the most logical way for us in the human capital leadership and HR is to have an intelligent layer that speaks English or whatever language you speak, that understands the policies and leadership models and processes of your company, that sits on top of the various agent platforms to do what you as an individual user manager or an HR person want to do. And that we call that a super agent. And Galileo is a super agent because Galileo has 30 years of knowledge about management, leadership, HR technology and all the things that happen in the human capital side of a company. So if you go to Galileo and you ask a question about my pay or how do I do a hiring practice, or what happens if one of my employees comes in late, how should I deal with a performance problem, or I need more development or, you know, what is the skills taxonomy or whatever question you ask? You know what Galileo is like, it's pretty good at answering almost every question we can throw at it. And you want the answer to come back with company specific information and company specific links and systems that can address that particular need. Well, that's actually quite a complicated problem because the systems in your company are changing all the time. They're in different technologies. Some of them are old, some of them are new. You have APIs for some of them, you don't have APIs for others. So what you want this super agent to do is to understand the context of the user's need and then navigate you or orchestrate you to the answer. Well, actually that's where Galileo is going and that's what Galileo Inside is all about. So what we're doing in the workday implementation and we will be doing this in the others, including ServiceNow and the others that are going to be announced next week and on, is to extend Galileo so that you can use the human intelligence built into Galileo to access different applications in your companies, many of which already exist, or you may want to connect them in a unique way. Now, I'm not going to give you too much detail on this because we're going to talk more about it next week, but that's really where this is going. And these tools like the Workday system of Record for agents or agent365 for Microsoft, or the agent control tower from ServiceNow are going to play a major role here because depending on your IT stack and what your IT department wants to do and who they like and et cetera, who Their standard providers are they're going to have a plug and play management layer to keep track of what these agents do and who's responsible for what. And the way we look at it in the AI HR blueprint is we call it agents and super agents. The agent that understands pay, pay equity, pay benchmarking, et cetera, may be run and managed by the comp and benefits department because that's their job and they know a lot about it and they know the issues of benchmarking around the world and pay levels by standard of living and tenure and all that stuff. And they, they know what's going on in that market. So they manage that agent, they supervise it, they make sure that it's up to date and that it's relevant and accurate. If you're a hiring manager and you're creating a job rack, and your job rack agent needs to understand what pay band or pay level to put into the job rack. Your hiring agent or job description agent, whatever you may call it, needs to talk to the pay agent about what to put in that part of the job rec. So you can see dozens, literally hundreds of linkages between these functional agents just in hr. I'm not even talking about the rest of the company. So what we've done is we've mapped out and this is only available to clients. We're happy to walk you through it. A blueprint for how these agents are going to talk together and again and to each other. And Galileo, because of its native intelligence and understanding of all the practices of HR, the 95 to 100, there's actually more like 120 agents understands the English language or human language of how to stitch these things together into systemic solutions for AI in your company. Now there's many, many technologies evolving in the agents themselves. You know what's going on in Cowork, which is now from Anthropic, is now available from Anthropic and also available from Microsoft. There will be many other agents with various forms of expertise that will be running in your company from different technology providers, from all of the LLMs. And so you can predict that there will be very few companies that only have one platform. But all of these powerful specialized domain specific agents that are going to be supervised by subject matter experts in different parts of your company that, that are all learning on their own and getting smarter and smarter about their domain need to be coordinated by the front end, the orchestrator, so that the humans trying to get work done don't have to know which agent to talk to because they may not want to talk to the agent. They might want to talk to their Orchestrator agent and let the Orchestrator agent talk to the other agents. Anyway, this is all where Galileo is going. We're now building this into the product. We're prototyping it and experimenting with some incredible companies on this. And Mars is the vehicle goal to getting there from here. Let me stop there. You can read about Mars. Watch this spectacular video that I'm going to link to in the podcast. We are here to help you. Next week we'll be launching more connectivity stuff at the Transform Conference back here in Vegas. We're doing workshops with use cases and day in the life scenarios here at the Unleash conference. We'll be doing them at Irresistible. We can only support 450 people at Irresistible. It will fill up, but if you'd like to come, you'll see this. You'll meet a whole bunch of amazing companies and leaders there. We'll talk to you in specific about the Microsoft Project. And we have two other really exciting announcements for Irresistible that I'm really jazzed about that I'm not going to tell you about yet. Okay, that's it for the advertisement and promotion. I'll go back to regular research and best practices podcasts next week and I'll see you guys at all the various conferences around the world. Thanks a lot.
